Shipping policy
At Freshfold.vip, we understand that receiving your order safely and efficiently is an important part of your shopping experience. We carefully prepare toys and games for shipment to help ensure your products arrive in excellent condition.
1. Shipping Availability
Freshfold.vip currently provides shipping services within the United States.
All products are inspected and packaged before shipment.
2. Shipping Fees
Freshfold.vip provides:
Free shipping on eligible orders.
For orders with a total value of less than $10.00 USD, customers will be charged:
$5.99 USD shipping fee
during checkout.
3. Order Processing Time
Orders are generally processed within:
1–3 business days
after payment confirmation.
Processing may require additional time during:
- Holidays;
- Sales events;
- High-volume periods;
- Unexpected operational delays.
4. Delivery Time
Delivery times depend on:
- Shipping destination;
- Carrier schedules;
- Weather conditions;
- Transportation conditions.
Tracking information may be provided after shipment when available.
5. Address Accuracy
Customers are responsible for providing correct shipping information.
Freshfold.vip is not responsible for delays or additional costs caused by incorrect addresses.
6. Lost or Damaged Packages
If your package is lost, delayed, or damaged, please contact:
Email: [email protected]
Our team will review the situation and provide available assistance.